Service Answers.
Here are some key concerns of IT professionals managing IBM i (iSeries/AS400) systems, focusing on migrations, cost savings, disaster recovery, compliance and performance.
"Our FAQs are tailored to address the real-world challenges our customers face, offering the clarity and confidence they need to make informed decisions." – Bob Losey, Owner.
What industries does Source Data Products serve with IBM i on POWER solutions?
Source Data Products has collaborated with over 4,000 clients across sectors such as mining, agriculture, manufacturing, construction, logistics, wholesale distribution, retail, healthcare, government, education, finance, insurance, software development, and services.
What types of software solutions does Source Data Products support on IBM servers?
They support a range of independent software solutions, including Enterprise Resource Planning (ERP), Electronic Data Interchange (EDI), Warehouse Management, Business Analytics, and various High Availability Disaster Recovery solutions as well as custom software.
What is the historical expertise of Source Data Products in the IBM midrange market?
Since 1979, we have specialized in IBM midrange products, including System 3, 32, 34, 36, 38, AS400, iSeries, and IBM i Power servers.
What is the typical client profile for Source Data Products' IBM i (iSeries/AS400) services?
Their clients' servers typically support 20 to 250 users, with configurations ranging from 8 to 256 GB of RAM and 300 GB to 9 TB of storage.
How does Source Data Products approach client communication?
They prioritize candid communication, answering calls live and transparently discussing whether client needs align with their expertise.
“When I got off the phone with the Cloud400 Project Leader I thought, ‘Wow, finally IBM i support guys who know exactly what they are doing’ ”. - Bryan Cafaro, Focus Network Services
How does Source Data Products assist clients with legacy systems?
They specialize in migrating clients from legacy systems (e.g., models 9009, 8286, 8202, 8203, 9407, 9406-520) running back-level IBM i operating systems (V7.3 or older) to newer IBM i supported servers.
What level of expertise does Source Data Products offer?
They have a team of experts with 20 to 30+ years of field support experience, providing efficient and accurate recommendations and solutions.
What is the company's experience with IBM i (iSeries/AS400) systems?
Since 1988, their focus has been on IBM i (iSeries/AS400) users with Entry (P05) and Enterprise (P10) servers.
How does Source Data Products handle system migrations?
They have extensive experience in installing, upgrading, migrating, and supporting both on-premise and hosted IBM servers, ensuring smooth transitions.
What distinguishes Source Data Products from other IBM server resellers?
Their deep expertise and commitment to thorough assessments prevent the common issue of proposing over-priced, over-sized servers with unneeded features.
How does Source Data Products ensure cost-effective solutions?
They conduct thorough assessments to avoid over-provisioning and unnecessary features, ensuring clients receive right-sized, value-smart solutions.
What is the company's commitment to client satisfaction?
Source Data Products offers a 100% satisfaction guarantee, pledging to fix any issues at their cost or take back the server if clients are not satisfied within the first 30 days.
What is the company's philosophy on client relationships?
They aim to provide peace of mind, ensuring clients feel confident in their partnership and the solutions provided.
How does Source Data Products ensure the reliability of their solutions?
Through meticulous planning, assessment, and leveraging their deep bench of experts, they deliver reliable and effective server solutions.
Providing IBM i Customers with Solutions & Expertise Since 1979.
Source Data Products offers reliable, cost-effective solutions for IBM i, AS400, and iSeries systems. With over four decades of experience, we deliver expert cloud hosting, upgrades, and disaster recovery.