IBM i (iSeries/AS400) Managed Services
Running Out of IBM i Talent? You’re Not Alone — And We’ve Got You Covered
Let’s face it — many IBM i users simply don’t have the time, interest, or in-house expertise to manage their systems effectively. That’s where we come in.
For most clients, Managed Services for a single LPAR is all it takes to ensure smooth operations — whether hosted or on-site.
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What’s Included With Our IBM i Managed Services?
Everything You Need to Keep Your IBM i System Running Like Clockwork
Our IBM i Managed Services give you peace of mind by covering the critical day-to-day tasks that keep your system healthy, secure, and performing at its best — without the overhead of hiring in-house talent.
Here’s what you get:
24/7 Monitoring and Reporting via Command Console:
- Last system save
- Installed OS level
- PTF status
- Installed PTFs
- Total DASD allocated to ASP
- DASD usage within ASP
System Health and Error Management:
- Monitor and report disk errors, system errors, QSYS message errors, and error logs
- Perform regular error review and root cause analysis
PTF and OS Management:
- Review new IBM i OS releases with the customer
- Review and schedule installation of IBM PTFs and cumulative packages (e.g., N-1 schedule)
- Assist with or install approved PTFs quarterly
- Apply high-scoring CVE (Common Vulnerabilities and Exposures) fixes as needed based on temporal severity
- Review Technology Refresh updates with customer to assess new functionality
Firmware and Code Updates:
- Update HMC code levels in response to CVE activity
- Update Power Server firmware as needed for security remediation
Troubleshooting and Technical Support:
- Provide support for Power Systems hardware, IBM i OS, security issues, and network-related problems
Backup Monitoring and Support:
- Monitor BRMS backups (if in use)
- Review backup logs upon failure and escalate findings to determine corrective action
Performance and Job Monitoring:
- Identify and report scheduled jobs running longer than expected
- Identify jobs that have ended abnormally
Printer Output Queue Support:
- Manage Outq changes, creation, and deletions
Disk Utilization Monitoring:
- Identify and report on unexpected or sudden increases in disk usage
- Monitor and report if disk usage exceeds 85%
Is IBM i Managed Services Right for You?
Let’s find out together. Call us today to discuss your system, your goals, and how we can help.
Call Us at (714) 593-0387
No pressure. Just honest guidance from experts who know IBM i inside and out.
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