Service Answers.
Here are some key concerns of IT professionals managing IBM i (iSeries/AS400) systems, focusing on migrations, cost savings, disaster recovery, compliance and performance.
"Our FAQs are tailored to address the real-world challenges our customers face, offering the clarity and confidence they need to make informed decisions." – Bob Losey, Owner.
What is Cloud400 Hosting?
Cloud400 Hosting is a secure and reliable IBM i (iSeries/AS400) hosting service designed to manage business-critical applications in a high-performance cloud environment.
What types of businesses benefit from Cloud400 Hosting?
Cloud400 is ideal for businesses across industries such as mining, agriculture, manufacturing, construction, logistics, wholesale distribution, retail, healthcare, government, education, finance, insurance, software development, and services, requiring robust IBM i (iSeries/AS400) hosting solutions.
What makes Cloud400 Hosting more cost-effective than on-premise solutions?
Cloud400 reduces total costs by 30%-70% compared to on-premise IBM servers, offering a scalable and flexible pricing structure. The monthly fee includes IBM hardware and software support. Plus, there are no IBM software subscription fees.
What security measures does Cloud400 offer?
Cloud400 is hosted in a SOC 1 SSAE 18 certified Tier III data center with robust security measures, including multiple fiber internet connections and secure backups.
“When I got off the phone with the Cloud400 Project Leader I thought, ‘Wow, finally IBM i (iSeries/AS400) support guys who know exactly what they are doing’ ”.
- Bryan Cafaro, Focus Network Services
- Bryan Cafaro, Focus Network Services
What level of uptime does Cloud400 guarantee?
Cloud400 guarantees 99.999% uptime, ensuring high availability and reliability for business-critical operations.
Does Cloud400 provide disaster recovery capabilities?
Yes, Cloud400 includes built-in disaster recovery features, offering peace of mind for critical business systems.
Is Cloud400 suitable for high availability configurations?
Absolutely, Cloud400 offers hosted target servers and configurations designed for seamless role swaps and uninterrupted business continuity.
What are the network connectivity options for Cloud400?
Cloud400 supports various connectivity options, including VPN and MPLS, to meet specific security and performance requirements.
What is the onboarding process for Cloud400 Hosting?
The onboarding process includes system analysis, setup, testing, and a smooth go-live process to ensure seamless migration.
What support is available during migration to Cloud400?
Cloud400 provides comprehensive support throughout the migration process, ensuring a smooth transition to the hosting environment.
Can Cloud400 handle seasonal or temporary workload spikes?
Yes, Cloud400's scalable architecture allows businesses to accommodate seasonal demands without long-term commitments.
What flexibility does Cloud400 offer in hosting terms?
Flexible hosting agreements range from short-term (3 months) to long-term (several years) based on business needs.
Does Cloud400 support x86 server hosting environments?
Yes, Cloud400 can host both IBM i (iSeries/AS400) systems and x86 servers, enabling seamless local integration and hybrid environments.
How does Cloud400 handle IBM i updates and backups?
Cloud400 performs daily backups, manages system updates, applies program temporary fixes (PTFs), and supports IBM i version upgrades.
Can Cloud400 host multiple Logical Partitions (LPARs)?
Yes, Cloud400 supports multiple LPARs on powerful IBM Power i servers, tailored to specific client requirements.
How does Cloud400 ensure data protection and privacy?
Cloud400 uses encryption, secure data transfer, and compliance with industry standards to safeguard sensitive information.
What expertise does the Cloud400 team bring to hosting?
With IBM i hosting (iSeries/AS400) experience since 1988 when the AS400 was first introduced. Cloud400's team delivers tailored solutions, reliable support, and deep technical expertise.
Does Cloud400 offer trial periods?
Yes, Cloud400 offers a free 60-day trial for businesses to evaluate its capabilities and performance before committing.
Providing IBM i Customers with Solutions & Expertise Since 1979.
Source Data Products offers reliable, cost-effective solutions for IBM i, AS400, and iSeries systems. With over four decades of experience, we deliver expert cloud hosting, upgrades, and disaster recovery.
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