Service Answers.
Here are some key concerns of IT professionals managing IBM i (iSeries/AS400) systems, focusing on migrations, cost savings, disaster recovery, compliance and performance.
"Our FAQs are tailored to address the real-world challenges our customers face, offering the clarity and confidence they need to make informed decisions." – Bob Losey, Owner.
What is Cloud400 Disaster Recovery?
Cloud400 Disaster Recovery is a suite of solutions designed to protect IBM i (AS400, iSeries, System i) systems from downtime by providing various recovery options tailored to different business needs.
What Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) does Cloud400 offer?
Cloud400 offers multiple solutions with RTOs ranging from minutes to 48 hours and RPOs from the last transaction to 24 hours, depending on the chosen service.
What is Cloud400 High Availability (HA)?
Cloud400 HA provides constant real-time replication of your production server to a Cloud400 Disaster Recovery server, enabling recovery from unexpected downtime within 10-20 minutes.
How does Cloud400 Online Backup work?
Cloud400 Online Backup saves your data to an on-premise Virtual Tape Library (VTL) and transmits periodic daily changes to a secure offsite data center, allowing system restoration within approximately 12 hours after unexpected downtime.
“When I got off the phone with the Cloud400 Project Leader I thought, ‘Wow, finally IBM i (iSeries/AS400) support guys who know exactly what they are doing’ ”.
- Bryan Cafaro, Focus Network Services
- Bryan Cafaro, Focus Network Services
What is the Cloud400 Emergency Replacement (ER) Server?
The ER Server provides a replacement disaster recovery server with equal or better specifications, delivered to your specified location within about 2 days after declaring a disaster.
How does Cloud400 Tape Recovery function?
Cloud400 Tape Recovery involves sending a complete system save (Save21) backup tape quarterly. In a disaster, Cloud400 restores your system to a Logical Partition (LPAR) within 24-48 hours, depending on the receipt of your last backup tape.
What is the Cloud400 IBM FlashSystem Storage?
This service provides simplified asynchronous replication between systems, allowing replication intervals from daily to every hour. Cloud400 IBM FlashSystem Storage enables recovery from the last transmission point in minutes.
What industries benefit from Cloud400 Disaster Recovery services?
Industries such as mining, agriculture, manufacturing, construction, logistics, wholesale distribution, retail, healthcare, government, education, finance, insurance, software development, and services have successfully implemented Cloud400 solutions for their disaster recovery needs.
How does Cloud400 MIMIX Hosting support disaster recovery?
Cloud400 MIMIX Hosting offers expertise in MIMIX replication, providing implementation, monitoring/remediation, role swap testing, and failover assistance, ensuring your data is consistently replicated and recoverable.
How does Cloud400 handle data encryption?
Data transmitted to Cloud400's offsite data center is encrypted to maintain security during transfer and storage. Cloud400 also offers a Data At Rest Encryption option.
What support is available during a disaster recovery event?
Cloud400 provides 24/7 support from IBM i (iSeries/AS400) experts to assist with user role swaps and system recovery during unexpected downtime.
Is regular disaster recovery testing included?
Yes, Cloud400 includes recovery testing to ensure all elements function as expected, providing peace of mind.
What security measures are in place for Cloud400 services?
Cloud400 services are hosted in a Tier III data center with multiple fiber loops to the internet, ensuring secure and reliable access.
What is the process for declaring a disaster and initiating recovery with Cloud400?
Upon declaring a disaster, Cloud400 promptly initiates the recovery process as per the agreed-upon plan, with timelines varying based on the selected service.
What are the cost advantages of Cloud400 DR solutions?
Cloud400 DR solutions are 30%-70% less expensive than on-premise or hosted DR solutions, as you pay only for the resources and level of backup and recovery you need.
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Source Data Products offers reliable, cost-effective solutions for IBM i, AS400, and iSeries systems. With over four decades of experience, we deliver expert cloud hosting, upgrades, and disaster recovery.