“Cloud Hosting Gives Us A Level Of Comfort And Support We Do Not Get From An On Premise Server. To Us, An On Premise Server Seemed Like A Lot Of Trouble And Money. Too Many Things To Worry About.”
Background
Garden Route, Inc. has been providing the banking industry with software and services since 1998. Their products include host system complementary applications, internet banking, mobile banking and real-time TCP/IP interface solutions.
Rex Mollentze is President of Garden Route, Inc.
Strict Banking Regulations Getting Stricter
“Banking regulations are strict. And getting stricter. This makes it very difficult for their environments to be used by anyone other than themselves,” explains Rex Mollentze.
Software Developed On Client’s Server
“We had developed our software on a client’s server. That bank got bought by another bank. So we decided to find an expert IBM i hosting provider because it is so much more flexible than an on premise serv
IBM i Flexibility Needed Without On Premise Server
“To us, an on premise server seemed like a lot of trouble and money. Too many things to worry about.
“Cloud hosting gives us a level of comfort and support we do not get from an on premise server.”
Internet Search Begins For IBM i Hosting Provider
“We started our search for IBM i hosting providers on the internet. We found a few options there. I started looking at some of the reviews.”
Favorable Client Reviews
“What stood out about Cloud400 were the client reviews. Cloud400 had so many and the clients’ reviews were so favorable. The Cloud400 customer base seemed like Cloud400 was doing what they needed. Based on the reviews, I felt this is where I want to go.”
Reputation Means Everything
“Mine is a small business. So for me, reputation means just about everything. I built my business on reputation. You can always find a cheaper solution but that does not mean it is good. My employees are good workers. They are reliable people. And they cost from three to five times more than I can get abroad. I have decided that that is the price I am willing to pay for good quality and reputation. Customers talk to others. So good reputation is how your business really grows.”
Cloud400 Team Stands Out
“I think I may have spoken to a few other hosting providers but the Cloud400 team stood out from the very beginning. From the first call they were very professional and knowledgeable. Their Cloud400 Assessment checklist was very thorough. They really knew their stuff. Their references checked out.
“My team also talked to the Cloud400 team and felt very comfortable.”
Cloud400 FREE 60 Day Trial
“We decided to try the Cloud400 free 60 day trial. I started working with Cloud400 Project Leader JD Liford. He is one of the nicest guys. He is also an accomplished IT project leader. He helped us prepare for Cloud400 and gave us guidelines to help with testing our applications. He was a pleasure to work with.”
Site-To-Site VPN Fixed In 30 Minutes
“We shipped our Save21 to get loaded on our Logical Partition (LPAR). The site-to-site VPN was a little bit tricky as first. Then I had my network guy get with Cloud400 engineer Allan Hamner and they had it fixed within 30 minutes. Other than that everything has been painless.”
Everything Worked From Day One
“So, once we cutover over, we were basically live. Everything worked from day one.
“Then I went off to Spain for a couple of months. My guys worked on Cloud400 and we had zero problems. We had no issues whatsoever.”
Cloud400 Locked Out Of LPAR Per Bank Regulations
“We did not want Cloud400 to have unfettered access to our Logical Partition. Because of the high level of security required to satisfy banking regulations, we had the Cloud400 team show us how to lock them out of our LPAR so we are the only ones with access. We permit Cloud400 into our LPAR only for maintenance issues.”
Cloud400 Team Business Savvy, Technically Sharp
“We found the Cloud400 team to be knowledgeable, attentive, responsive and friendly.
“In particular, we worked with Cloud400’s Darren Anderson. He has business savvy and is technically very sharp. He understands that everybody has their requirements. He understands it is not a power struggle. It is just what our business requires from us. He helped a lot with our LPAR security.”
Cloud400 Go Live Simple, Easy
“Going live on Cloud400 was simple and easy. All and all, Cloud400 has been a great experience for me. It is smooth sailing.”
Rex Mollentze Recommends Cloud400
“I would absolutely recommend Cloud400. If you are working with IBM i hardware and everything that goes along with it, you probably want to rethink your approach.
“IBM i is a fantastic platform but you still need need skilled people to operate and manage your system and apply fixes. You have to worry about your system going down and making sure everything is secure. You need reliable IBM i experts and they cost a lot of money.
“With Cloud400, all of that is taken care of for you.
“Cloud400 deals with additional stuff like IBM licensed program products, entitlements, hardware and software maintenance so you don’t have to. Cloud400 makes all that stuff easy.
“So I deal with my application software development which is what my business is really about and not with that on premises stuff.
“Cloud400 is real beneficial for small-to-medium business.”